ISO 20000 Certification shows an organization’s commitment to delivering quality service to its customers and shareholders. This globally recognized certification establishes the effective implementation of the IT Service Management System (ITSMS) of the organization. It enhances clients’/customers’ confidence in your management system processes and services.
Hi, my name is Steve Jefferson and I represent IT Software Solutions Pvt Ltd based in UAE. I am here to share my experience on ISO 20000 certification throughout my 20 years of work in the IT field. I look forward to sharing my opinions and hearing from fellow bloggers!